Amazon Connect is a modern contact center solution developed by AWS. It is fully cloud-based and scalable from a few users to thousands. Connect offers all the necessary modern functionalities and many AI-based ways to improve the customer experience.
Amazon Connect major benefits
Advanced features and a strong focus on the future development
Would you like an assessment of Amazon Connect's suitability for your business - possibly without any cost?
Fullon Advisors is an official AWS Services partner, and we can conduct an Amazon Connect Assessment for your company. We review the current state of your Contact Center and the desired future state, and compare this with the features of Amazon Connect and other AWS solutions, building a concrete plan on how to achieve the desired state. AWS can, under certain conditions, fund this assessment work - you could get an expert analysis of your Contact Center done at no cost!
Two minute video on Amazon Connect:
Other AWS services complement and elevate the solution to a leader
AWS offers a wide range of other ready-made services that work together with Amazon Connect:
Are you looking for a Contact Center platform that integrates with Salesforce?
Fullon Advisors is an official Amazon Connect and Salesforce partner, so we have strong expertise in both platforms and in integrating them.