AWS provides leading world-class solutions
Amazon Web Services (AWS) is a cloud service provided by Amazon, offering over 200 different services, covering areas like databases, servers, storage and content delivery services, security, and various aspects of artificial intelligence. Thanks to the scalability of AWS's cloud service, companies can use these services without owning, maintaining, or updating their own hardware infrastructure. AWS is a pioneer in offering flexible scalability, pay-as-you-go pricing, and rapid innovation.
Fullon Advisors specializes in utilizing AWS technologies, particularly in customer communication. Our expertise encompasses a wide range of AWS services and technologies, which we can tailor specifically to a company's needs. Our areas of special expertise include Amazon Connect Contact Center, AWS Lex, AWS Kendra-based chatbots, and artificial intelligence (AI) and machine learning (ML) solutions, especially in enhancing customer experience and efficiency in customer interactions.
Amazon Connect Contact Center is a cloud-based contact center that enables an improved customer service experience. It is fully cloud-based and scalable from a few users to thousands. It also includes ready-made, versatile integrations with Salesforce.
AWS Lex and AWS Kendra, on the other hand, provide powerful solutions for chatbots. AWS Lex is a service that allows for the creation of conversational and text tools, while AWS Kendra is an AI-based search engine that can understand natural language and produce accurate answers to questions. We have in-depth expertise in using these technologies and can help businesses create intuitive, effective, and user-friendly chatbots.
Artificial intelligence (AI) and machine learning (ML) are key technologies in data utilization and innovation creation. AWS's solutions like SageMaker and Bedrock enable the construction of secure applications while allowing the customer to fully control their data. We provide comprehensive consulting and support in utilizing these technologies, helping businesses better utilize data, create intelligent applications, and improve operational processes.
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