Integrations and Salesforce AppExchange Apps

Integrations are an essential part of digital enterprise architecture. Nowadays, they no longer mean months of coding projects, but, at their quickest, involve good planning and hours of configuration work. We have been involved in building integrations between Salesforce and numerous other systems. In integrations, it's important to understand the purpose and structure of the data to make the integration functional and scalable.
The Salesforce ecosystem is vast, and AppExchange offers functionalities and components built by third parties. Installing these is easy, but effective utilization often requires expertise to ensure that external functionalities are linked effectively and efficiently as part of Salesforce's current configuration and features.
We have worked with the following solutions that integrate with Salesforce:

• OneFlow (contract management and electronic signature)
• Amazon Connect (phone system)
• Enreach Voice for Salesforce (phone system)
• Twilio SMS (automated SMS sending)
• Ultimate AI (AI-based customer service automation)
• Leadoo (automated chatbot)
• Vainu.io (business information)
• D&B Optimizer / D&B Connect for Salesforce (Dun & Bradstreet business information)
• Salestrail.io (activity logging from mobile)
• Google Analytics (web analytics)
• Zapier (low-code integration tool)
• Skyvia (low-code integration tool)
• Qualtrics (survey tool)
• ClickTools (survey tool)
• Conga Composer (document creation)
• SMS Magic (automated SMS sending)
• Pardot (marketing automation)
• LinkedIn (lead generation)