Fullon Advisors helps to extract the value out of Salesforce. We offer businesses a Salesforce Platform Owner as a Service, where we act as the owner of the Salesforce platform, working as part of the company's own organization. Being independent from both Salesforce and consulting firms, we can genuinely act in the client's best interest.

What does a Salesforce Platform Owner do? 

• We are responsible for the Salesforce platform as a whole in the Platform Owner role. We ensure that the platform operates as desired, development works progress in agreed priorities, and the investment in Salesforce generates value.
  
• We act as a discussion partner with the business side (such as sales, marketing, and customer service management) on matters related to Salesforce and provide concrete, experience-based recommendations.
  
• We ensure that the configuration and development work in Salesforce, as well as the platform's data architecture, is done according to best practices, considering maintainability, usability, and scalability.
  
• We maintain roadmaps, prioritize development tasks, and plan how different areas or functions can be most effectively implemented and the benefits this will achieve. Unlike often done - we think of benefits first and then technology.
  
• We handle, if necessary, what is known as Vendor Management with external consultants and developers.
  
• We implement concrete Proof of Concept models for different functionalities or implementations of Salesforce areas.
  

From our Customer:

"Fullon Advisors helped us take Salesforce to a whole new level - previously, it was a place for taking notes, but now all key sales processes are in Salesforce, and automation helps us operate efficiently."

Our Approach

• We operate as part of the client's own organization, genuinely on the client's side. Typically, we agree on a fixed allocation, for example, 1-2 days per week.
  
• We work flexibly and efficiently. We are proactive and challenge to find the best solutions.
  
• We have experience in implementing even major changes.
  
• We also know how to say 'No' to things that require it.
  

What kind of company is our Salesforce Platform Owner service suitable for?

• For companies where Salesforce is a key platform, but may not necessarily require a full-time resource.
  
• Typically, we operate in companies with between 50 to 500 Salesforce users.
  
• We are also able to assist businesses where Salesforce is currently underutilized or does not support the business in the right way.
  

Want to hear our references? Contact Us!